Privacy Policy

Last Updated: 10/19/2026

Introduction

SatLink.space ("we", "us" or "our") operates the satlink.space website and associated satellite operations platform (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

Data Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

Personal Data: Email address, name, company information, phone number
Usage Data: IP address, browser type, pages visited, timestamps, devices used
Operational Data: Satellite configurations, telemetry data, transmission logs, mission parameters

Use of Data

SatLink.space uses the collected data for the following purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features
To provide customer support and technical assistance
To gather analysis for improving our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To comply with legal obligations

Data Security

The security of your data is important to us. We use commercially acceptable means to protect your personal data. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Encryption

SSL/TLS encryption for all data transmissions

Access Control

Role-based access restrictions

Authentication

Multi-factor authentication available

Audit Logs

Complete tracking of all access

Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

Right to Access - You have the right to request copies of your personal data

Right to Rectification - You have the right to request correction of inaccurate information

Right to Erasure - You have the right to request deletion of your personal data

Right to Restriction - You have the right to request restriction of processing

Right to Data Portability - You have the right to request transfer of your data to another organization

Right to Object - You have the right to object to our processing of your personal data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and policies.

Third Party Services

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@satlink.space

• Through our website: satlink.space